E1 Pro

16 Customer Reviews

(3.69 out of 5 stars)

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  • hit-and-miss

    Balazs - Feb 17, 2022

    Verified Purchase

    It's excellent to watch your pets or kids indoor but as a security camera for motion detection, just forget it. Picture quality is excellent, field of view is perfect for indoor use, WiFi connection is stable even with the NVR, pan/tilt function works perfect however with some serious lag but it's OK, pan/tilt covers more than enough angle to look around in the room (even behind the camera), software is user friendly, built quality is exceptional so in general it's a very nice piece of engineering work. It's clearly a big update from my previous unbranded indoor camera.
    That's why it's shocking to find a basic engineering mistake like the behavior of the motion detection in certain conditions. I know this camera has a pixel-based motion detection, I understand how it works but when you realize it detects the switching between day (color) and night (b&w) mode as a motion, it's priceless. I presumed that the motion detection is disabled for a few seconds while the image mode is changing (b&w - color) because that's how it would make sense to avoid false alarms, but no it's not disabled and that event is not handled at all by the camera sw. So 2 false alarms (dusk & dawn) are coded into the system for every single day as default. If the weather and lights are changing it can be even more and your phone chimes several times per day per camera! So after a while you ending up turning off the notification for motion detection hence as a security camera it's not a good option. I really hope it will be fixed with a new firmware.
    That's bad because otherwise this camera is amazing but cannot deliver what's promoted on the website.

    Helpful 20 people found this helpful

    Reply

    • Reolink Balazs - Feb 22, 2022

      Official

      Dear Customer,
      Greetings,
      Thanks for your feedback.
      the E1 pro is based on motion detection, it judges whether each macroblock has moved by dividing the grid. When the number of moved blocks reaches a certain proportion of the number of armed blocks, the alarm will start. 

      If these false alarms bother you, you can try our camera with AI detection, which can reduce these types of false alarms.For further information, you can contact our Pre-sale Team https://reolink.com/contact-us/
      Best Regards,
      Reolink Service Team

      Reply

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  • Poor reliability

    Matt - Aug 23, 2021

    Product: E1 Pro
    Verified Purchase

    I got two E1 Pros to be able to check in on the house while out of town. They're the same model, one plugged in via the LAN port and the other connected via WiFi. Both are extremely unreliable, reboot sporadically, and take a very long time to become responsive when connecting. They're cheap, but still not worth the money.

    Helpful 13 people found this helpful

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  • No FTP connection

    info - Nov 27, 2021

    Product: E1 Pro
    Verified Purchase

    I bought more than 10 Reolink RLC-810A outdoor cameras, so I bought 2 E1 Pro cameras for indoor usage. I am disappointed because I tought all of Reolink cameras have the same software feature set , but E1 Pro is not supporting FTP recording which is shame. Also there is no 4K quality indoor camera this is why I have to choose E1 Pro only.

    Helpful 4 people found this helpful

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    • Reolink info - Dec 03, 2021

      Verified Purchase Official

      Hi there, E1 Pro is 2k(4MP) WiFi camera and it doesn’t support FTP. If you need to backup the recordings, you may need to download them from Reolink software to your phone/computer.
      Besides, if you want better resolution and FTP function, you may consider E1 Zoom with 5MP, 3x optical zoom.
      Anything we can help with in your next purchase, please feel free to contact us and we are more than glad to provide suggestions to choose product models.

      Reply

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  • inside looking out

    clive777 - Jan 21, 2021

    Product: E1 Pro
    Verified Purchase

    hi all ..i have this one hooked up inside the window upside down ..i turn the IR off as it will reflect off the window and you wont see a think ..i have a street light out the front and it is like day light at night ..no one and see it or steal it ..then motion alarm still works great , you just dont get out side sound ..i love it

    Helpful 4 people found this helpful

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  • No HTTP server

    albebert - Jan 02, 2025

    Verified Purchase

    i've several Reolink camera, image quality is good on each, good detection.

    but the E1 Pro don't have HTTP server, so i can't integrate into Home Assistant ! the E1 Outdoor has this fonctionality !

    very disapointing !

    Helpful 2 people found this helpful

    Reply

  • Person and pet detection ?

    Pat - Apr 10, 2024

    I have 2 E1 Pro ,
    I am pleased about the quality of the picture ,
    but Person detection feature is missing with my units .
    Why ?

    Helpful 2 people found this helpful

    Reply

  • Good picture but more tilt would be nice

    Trigit - Jul 21, 2022

    Verified Purchase

    Setup was very easy. The image quality is fine.
    But I mounted the cam upside down under the celing to monitor our dog in a L-shaped hallway. The tilt is not enough to watch the space directly under the camera, so the dog can hide there (and does, as it is the best place to overlook the whole hallway).

    Helpful 1 person found this helpful

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    • Reolink Trigit - Jul 22, 2022

      Official

      Dear Customer
      Greetings,

      We would forward your case to our support team for further troubleshooting. They will help you to adjust the monitoring angle.

      Best regard
      Reolink Service Team

      Reply

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  • Good but

    Bertrand - Jul 20, 2022

    I have 2 Reolink cameras and I'm satisfied with the hardware (the image quality is clearly good in comparison with competitors) and with the software which is very simple. However, I don't understand why it's impossible to turn the PIP off with the E1 Pro, whereas it is possible with the Argus. Would it be possible to add this functionnality ? It does not look very difficult and it would make this product perfet for me.

    Helpful 1 person found this helpful

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    • Reolink Bertrand - Jul 22, 2022

      Official

      Dear Customer
      Greetings,

      We would forward your case to our support team .They will contact you within 24 hours.

      Best regard
      Reolink Service Team

      Reply

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  • La migliore

    Francesco - Jul 01, 2020

    Product: E1 Pro
    Verified Purchase

    Devo dire che di queste tipologie di cam ne ho provate tante, ma questa è di gran lunga la migliore che si possa trovare a questo prezzo anche per gli smanettoni come me.
    Ha assolutamente tutto quello che deve avere una telecamera del genere: 4MP, Pan/Tilt, infrarosso per visione notturna, rilevamento del movimento (con possibilità di regolare la sensibilità), esclusione di zone dal rilevamento movimento, oscuramento di aree sensibili nel video, registrazione su scheda sd (continua, o solo in caso di rilevamento movimento e quando si riempie cancella i video più vecchi), allarme sonoro, audio bidirezionale (ascolti i rumori ambientali dalla cam e puoi parlare nel telefono e si sente dalla cam), regolazione accurata della qualità dell'immagine (esposizione, bilanciamento bianco, retroilluminazione, 3D noise reduction; in più si possono impostare due qualità differenti da scegliere poi al volo in fase di visualizzazione in base alla velocità della linea), notifiche push, notifiche email con allegato (immagine o video), programmazione a calendario settimanale degli orari di registrazione (per ogni ora si può scegliere se deve registrare sempre, mai o solo in casi di rilevamento movimento), gestione utenti, led di stato oscurabile, gestione di scene (ad esempio attiva tutti gli allarmi e notifiche o disattiva tutto), eventuale Cloud storage a pagamento e spero di averle dette tutte dato che ha un sacco di funzionalità.
    La telecamera è compatibile con vari protocolli di comunicazione: Onvif, RTSP, RTMP
    Sono chiaramente disponibili le applicazioni sia Android che IOS e tramite l'applicazione Mac è possibile andare ad modificare, oltre alle opzioni sopra citate che si possono fare anche da app, varie impostazioni avanzate per integrare la cam in sistemi domotici o di sorveglianza più complessi (non so se esista anche sull'applicazione Windows). Si possono ad esempio modificare le varie porte (Media, Http, Https, Rtmp, Rtsp, Onvif), disabilitare UPNP, disabilitare P2P e altre piccole cose.
    Chiaramente l'attivazione e la configurazione rimane assolutamente alla portata di tutto come una qualsiasi altra cam quindi anche i meno esperti saranno assolutamente in grado di installare e configurare la loro E1 Pro.
    Insomma per il prezzo che ha questa cam è assolutamente il top.

    Helpful 1 person found this helpful

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  • Great so far!

    stevemay5351 - Apr 17, 2021

    Product: E1 Pro
    Verified Purchase

    Hello, only on day 2 , but im impressed so far, simple to setup, clear pictures!
    Would recommend!

    Helpful 1 person found this helpful

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  • Activar camara para Email

    Jesus - Jul 19, 2021

    Product: E1 Pro

    Hola, no doy conseguido activar la camara para cuando detecta personas me envíe foto al correo electrónico .La camara e puse una tarjeta micro SD, funciona todo perfectamente salvo que no me envía fotos al correo.
    Saludos

    Helpful

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  • Fantastica

    Loris Bentivoglio - Jul 09, 2022

    Verified Purchase

    Ottima videocamera di sorveglianza.
    Mi è arrivata poche ore fa e l’ho configurata in due minuti. App ben fatta e completa, permette di impostare tutto a proprio piacimento. C’è la possibilità di impostare sia le notifiche push che via Email e in quest’ultimo caso di riceve solo il testo, solo l’immagine oppure il testo con la foto o il testo con il video. Le notifiche possono essere sempre attive oppure decidere le fasce orarie e i giorni in cui riceverle o meno. Inoltre è possibile fare l’iscrizione al cluod scegliendo il piano base gratuito che consente di aggiungere una sola camera con storage di 7 giorni e 1GB di spazio, che è quella che ho scelto io inizialmente. Ovviamente se si vuole aumentare lo spazio e aggiungere più camere si può scegliere un piano a pagamento mensile o annuale in base alle proprie esigenze ad un prezzo inferiore rispetto alla concorrenza. Si può decidere anche di utilizzare una scheda SD in alternativa al cloud.
    Ottima la qualità video sia diurna che notturna. Possibilità di escludere delle aree dal rilevamento. C’è una sirena integrata che ha un volume discreto, non vi aspettate una sirena spacca timpani.
    Al momento le sensazioni sono super positive. Vorrei provare anche delle camere da esterno da mettere sul balcone.
    Ottimo prodotto. Acquisto sicuramente consigliato.

    Helpful

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  • Good camera, lots of options but one.

    Manchvegas15 - Jan 30, 2025

    The camera is easy to install and use. Picture quality is good, many options to choose from BUT the most important one is missing. You cannot power down the camera, it has to be physically unplugged. Can this be fixed via a software update to the app??

    Helpful

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  • The best cam for its price!

    Andrew - Dec 22, 2022

    Product: E1 Pro
    Verified Purchase

    Hands down, the best cam I own. Ran into a little trouble a few days ago trying to reconnect it, had to reset a few times (it turns out I was inputting my password wrong!). I have three now and would buy more!

    Helpful

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  • Truly brilliant little indoor PT Cam

    Lee Sutton - Aug 11, 2020

    Product: E1 Pro
    Verified Purchase

    Very impressed with my Reolink E1 Pro. This works perfectly in my porch - the PT functionality is pretty fast and responsive and motion alerts seem to be working really well.

    Quick setup in the app, easy to get going and insert an SD card (not included, remember to buy one) and pair.

    Image quality is brilliant, really crisp on the 'clear' setting.

    Would be perfect as a baby monitor etc. or for any other purpose inside the house!

    Helpful

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  • Upgrade Filed error firmware IPC_515SD5 E1 Pro

    *** - Apr 30, 2022

    Verified Purchase

    Hi

    Can't upgrade to firmware IPC_515SD5 E1 Pro camera
    Gives Upgrade Filed error

    Firmware https://home-cdn.reolink.us/wp-content/uploads/2021/11/291057541638183474.2118.zip?download_name=E1_Pro_v30071621112413_IPC_515SD5.zip

    Helpful

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    • Reolink *** - May 04, 2022

      Official

      Dear Customer
      Greetings,

      Please don't worry
      We would forward your case to our support team for further troubleshooting. They will contact you within 24 hours.

      Best regards,
      Reolink Service Team

      Reply

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